Terms of Use

Welcome to Ocean Cleaning Solutions. These Terms of Use govern your access to and use of our website, services, and any related content. By accessing this website or requesting our services, you agree to comply with these terms. If you do not agree, please do not use our website or services.

1) Company Information

Ocean Cleaning Solutions provides professional cleaning services in Charlotte, NC and surrounding areas (up to 30 miles). These services include, but are not limited to, commercial cleaning, office cleaning, post-construction cleaning, carpet cleaning, pressure washing, and recurring cleaning plans.

2) Use of the Website

You agree to use this website for lawful purposes only. You may not use the website in any way that could damage, disable, overburden, or impair its functionality.

Unauthorized use of this website, including attempts to gain unauthorized access to systems or data, is prohibited.

3) Service Requests and Quotes

Any quote provided through our website, forms, or communication channels is an estimate based on the information you provide.

Final pricing may vary depending on the actual condition of the space, square footage, accessibility, and additional requirements discovered onsite.

Submitting a quote request does not guarantee service availability or confirm a booking.

4) Scheduling and Access

Clients are responsible for providing accurate scheduling details and ensuring access to the property at the agreed time.

Failure to provide access may result in rescheduling or additional fees.

For post-construction cleaning, clients must ensure the site is safe, construction work is completed, and utilities are available when required.

5) Client Responsibilities

Clients agree to secure pets, valuables, sensitive documents, and fragile items prior to service.

Ocean Cleaning Solutions is not responsible for damage caused by pre-existing conditions, improper installation, or materials not suitable for standard cleaning methods.

6) Payments and Billing

Payment terms will be communicated at the time of booking or service confirmation.

Invoices are due according to the agreed payment method and timeline.

Failure to submit payment may result in suspension of services or additional charges.

7) Cancellations and Rescheduling

Clients are encouraged to provide notice as early as possible if a service needs to be rescheduled or canceled.

For recurring services, schedule changes should be communicated in advance to avoid service disruption.

8) Recurring Services

Recurring cleaning plans are based on the agreed frequency and scope of work.

Ocean Cleaning Solutions reserves the right to adjust pricing or scope with notice if conditions, usage, or requirements change.

9) Limitation of Liability

Ocean Cleaning Solutions is not liable for indirect, incidental, or consequential damages arising from the use of our services or website.

Our liability, if any, is limited to the cost of the service provided.

10) Website Content and Intellectual Property

All content on this website, including text, images, graphics, logos, and layout, is the property of Ocean Cleaning Solutions or its content partners.

You may not copy, reproduce, distribute, or modify website content without written permission.

11) Third-Party Links

This website may include links to third-party websites. Ocean Cleaning Solutions is not responsible for the content, terms, or privacy practices of those websites.

12) Privacy

Your use of this website is also governed by our Privacy Policy. Please review it to understand how we collect and use personal information.

13) Changes to These Terms

Ocean Cleaning Solutions may update these Terms of Use at any time without prior notice.

Continued use of the website or services after changes are posted constitutes acceptance of the revised terms.

14) Governing Law

These Terms of Use are governed by and interpreted in accordance with the laws of the State of North Carolina.

15) Contact Information

If you have questions about these Terms of Use, please contact us:

Ocean Cleaning Solutions

Charlotte, NC

Email: contact@oceancleaningsolutions.com

Phone: +1 (980) 252-8127