Privacy Policy
Ocean Cleaning Solutions values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request a quote, or use our services in Charlotte, NC and surrounding areas.
1) Information We Collect
Personal Information
When you fill out forms, request a quote, or contact us, we may collect personal information such as:
Full name
Email address
Phone number
Service address or city and ZIP code
Service details and preferred schedule
Automatically Collected Information
When you browse our website, certain information may be collected automatically, including:
IP address
Browser type and device information
Pages visited and time spent on the site
Referring website or traffic source
2) How We Use Your Information
The information we collect may be used to:
Provide quotes and respond to service inquiries
Schedule and manage cleaning services
Communicate about appointments, updates, or service-related information
Improve our website, services, and customer experience
Comply with legal and regulatory requirements
3) How We Share Information
Ocean Cleaning Solutions does not sell, rent, or trade your personal information.
We may share information only when necessary to:
Provide and manage services requested by you
Work with trusted service providers who assist with website hosting, CRM systems, or communications
Comply with legal obligations or respond to lawful requests
4) Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve functionality and user experience. Cookies help us understand how visitors interact with our website and allow us to improve performance.
You may disable cookies in your browser settings. Doing so may affect certain features of the website.
5) Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.
6) Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7) Your Rights and Choices
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal data, subject to legal obligations
Opt out of non-essential communications
8) Third-Party Links
Our website may contain links to third-party websites. Ocean Cleaning Solutions is not responsible for the privacy practices or content of those external sites.
9) Children's Privacy
Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.
10) Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised effective date.
11) Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Ocean Cleaning Solutions
Charlotte, NC
Email: contact@oceancleaningsolutions.com
Phone: +1 (980) 252-8127
